Privacy Policy
The date printed at the top of this page marks which edition you are reading. Open Box Moving Solutions runs as a licensed North Carolina household-goods carrier out of 85 Coxe Ave in Asheville, and the sections below set out, in everyday language rather than legalese, what happens to the details you send through this site when you ask for a written figure. Boiled down: we keep that information so we can quote your move and then carry it out, and nothing more. Trading it away has never earned this company a cent, and it never will.
What you choose to share
Some of the record arrives straight from you. Filling out the form, or just walking the move through with us, means you are passing along a name, a phone number, an email, the two addresses, the date you have in mind, and the specifics a mountain job calls for — the number of staircases, the pitch of the driveway, whether a downtown building will want a COI, whether a piano or a gun safe is on the load, whether a long closing needs climate-controlled storage to span it.
What gets logged on its own
The rest is recorded quietly, with nothing required of you. As soon as a page opens in your browser, the site notes a few ordinary technical details — the IP address, the device and browser in play, the pages you visit. Keeping that record is part of how the site stays stable and secure.
Why any of it is held
None of it gets stockpiled for the sake of it; each field has to earn its keep. In practical terms, those entries let us draw up and return your figure, put a truck and crew on the calendar, line up elevator access and a downtown certificate of insurance before the date, get climate-controlled storage underway, answer you when you reach out, and keep the records a licensed North Carolina carrier is required to keep.
Who can see it, and how long we keep it
Access stops at the staff and crew who genuinely need the information to serve you well, and sensible safeguards surround the whole of it. We hold onto it only as long as finishing your move and meeting the tax and legal duties tied to it actually require — not a day beyond. And here is one thing we would sooner state outright than tap-dance around: nothing crossing the internet is ever perfectly secure, and any claim to the contrary would be a lie.
Where it travels beyond our office
Past our own office and crew, your information reaches an outside party only where genuinely wrapping up the move calls for it — a card processor when a payment runs, our insurer should a claim or coverage question come up, or a building manager, HOA, or front desk that will not let the truck in without the documents. Outside those working hand-offs, and outside whatever a court or statute demands, it stays with us. Selling it, renting it, or bartering it to anyone is flatly off the table.
Cookies and what the analytics show
Like nearly every site, ours sets cookies and runs analytics, which let us see — in the aggregate — the routes visitors take through the pages and the spots that could stand improvement. Whether to disable cookies in your browser is up to you entirely; turn them off and the odd feature might misbehave, but the site stays up.
What you can ask of us
The file we hold on you is yours. A call or an email to the Asheville office lets you review it, ask for a correction, or ask for it to be deleted, and you can tell us to stop following up whenever you like.
When this notice changes
If the law shifts or our methods shift, we will rework this notice and post the new wording here beneath a fresh date — so the copy on this page is always the one currently in force.
Reaching us about privacy
Anything you would like to raise about this policy is welcome at Open Box Moving Solutions, 85 Coxe Ave, Asheville, NC 28801, or [email protected].